Why should I choose a Thorstream Media Player?

The Thorstream Media Player provides the most comprehensive Real Time support and updates to make sure your ultimate home entertainment center has all the updated features.  Not only do other boxes have slower processors but they do not provide the necessary proper updates to give you continual and optimal programming. 

What is the difference between the Thorstream versus other brands?

We have been in business for over 4 years and have continued to provide a high quality product and service. Constantly upgrading and implementing new technology and innovation.   ​The TII and T4 were the fastest media boxes in the industry when they came out.  The new 2018 Thorstream Media Player Premier and Elite Quad Core are our next generation models with faster hardware and optimal features that are unsurpassed in the industry. With a superfast processor, 2GB memory, AC dual wifi, built in bluetooth, the Elite outperforms any smart multi-media player in its class. The Premier and Elite come with OTA software updates and 24/7 Real Time Support. In addition, our units do not require any type of reprogramming, that means you dont have to send your unit back and pay additional fees if you want your box to function properly. Unlike many competitors your Thorstream Media Player comes with OTA auto updates. This means when we have new firmware, software changes versions, your unit will automatically have the update available on the unit. 

What upgrades does the Thorstream Elite X have?

For those who have a 4k television or want elite performance.

  • S905x Cortex A53 2.0 GHz Processor

  • Supports 4k UHD

  • Double the Ram

  • Upgraded Remote

  • Includes Live TV package

Please review specfications for full details.

Does the Thorstream work internationally?

Absolutely. We have many expats and customers who live abroad and want to have their American programming. If you are an expat or live abroad and want to watch your American or Canadian programming like the news, shows, movies or your favorite sports team, this product is for you. We have current customers in countries like Mexico, Australia, Canada and most of Europe and Latin America. The same internet speeds are required of course and each country may have certain sites blocked. 

Do I need cable for the receiver to work?

No, all you need is an internet connection of 12mb for SD and 18 mb for HD We recommend speeds of 20 to 30 mbps or higher for streaming live.

Is there a warranty?

Yes, absolutely!  The receiver comes with a 1 year warranty* and real time customer service. Instantly extend your warranty from 9 to 12 months by referring a customer that purchases. Referral must provide your full first and lastname at time of purchase for processing.  You must also register your warranty at www.thorstream.com within 21 days of purchasing.  Warranty includes only the Thorstream set top box and excludes the remote, hdmi cord, and power cord which come with at 21 day warranty.  Registering your warranty is extremely important becuase it validates your warranty and allows us to send you information on how and when to update your software and firmware.

We are now also offering a 2 year extended warranty for all S4 and Thor4 models. Extended warranty will cover All manufacturer defects and disorders beginning the date of puchase. Extended warranty can be purchaed separately at www.thorstream.com and not through any resellers. Please email us for more details.

Is there a return policy?

Yes! The receiver comes with a 30 Day 100% Return policy.  The purchaser is responsible for all shipping and handling charges and the return must come back in original packaging as well as include all components that were originally included. This includes the original packaging, the Thorstream unit, hdmi cord, power cord and remote.

 

What all comes with the receiver?

Each receiver comes with the Thorstream Media Player, remote, HDMI cable, and power cord. 

 

How many TV's will the receiver work on?

​Each receiver works with one TV at a time but the unit is so small it can easily be moved into other rooms. You can also easily take it with you anywhere as long as you have internet connection and a TV.

 

What is an OTA?

​OTA stands for over the air.  The OTA or OTA updater allows us to update your Thorstream Media Player remotely. We have two types. One is an Auto-Update, when you turn on your unit, it will prompt a message to wait while it is uploading the new firmware or software.  This is usually for minor updates. When we have a large update you will get a message on our  live support chat that we have a new OTA update available.  If you get this message simply go to OTA or OTA Updater and follow the instructions to download and Install.  

 

Interested in becoming a authorized dealer with THORSTREAM?

If you are interested in becoming an authorized reseller, simply fill out the Reseller Application form below the Contact Us tab. Incomes vary between 1 to 5 k a month. Please inquire if you are interested to know how easy it is to make money selling to friends and family. If you are have a large network and are really serious, this is a great business opportunity!

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